Learn how to bypass skill prerequisites in Change Request flows without breaking OOB logic or compromising security. This post reveals two upgrade‑safe strategies - impersonation vs field mapping - and shows how to correctly leverage service accounts in ServiceNow integrations. Includes diagrams, code snippets, and best practices.

Whether you're building catalog flows or API integrations, this guide helps you do it right.

Read now: Correctly Utilizing Service Accounts in Flow Designer