Audience:

System Administrators

How to do it:

In QuickNav type in ‘Active Sessions’. This option may not be available in some systems.

Check the session you want to kill. In the list drop down menu, select ‘Kill”.

Uses:

This can be helpful terminating sessions that are taking longer than expected or are causing undesirable results.

Disclaimer:

These tips and tricks are to give you more power to handle the tasks that you may face developing and maintaining the Service-Now application. Use them at our own risk, and by all means use them in a “sand box” environment first. With great power, comes great responsibility.