ServiceNow Learning 186: Why Inbound Email Doesn’t Trigger for External Users with solution
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Dec 26, 2025
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Hi All,
Today I will cover Why Inbound Email Doesn’t Trigger for External Users and what we can do to resolve this and make it work only for our specified and trusted users.
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https://www.servicenow.com/community/developer-blog/servicenow-learning-186-why-inbound-email-doesn-t-trigger-for/ba-p/3358079