Messaging Integrations in CSM Omnichannel
New article articles in ServiceNow Community
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Dec 24, 2025
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article
An overview of messaging channels in ServiceNow, such as WhatsApp, and how they support conversational customer engagement.
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https://www.servicenow.com/community/csm-articles/messaging-integrations-in-csm-omnichannel/ta-p/3456020