But at the end of the day, if you have a form with 100 fields that are all mandatory to be filled out before a Catalog Item can be submitted, that’s not a [Service Portal] issue. Matt Metten This. Read that. All of that. YES! (“I love quick time harch.") I read that, I clicked endorse, then I wrote this. So go read that. I have spent quite a bit of my time evangelizing Service Portal as well.