Now Assist in AI Agents - Resource Guide [Updated December '25]
New article articles in ServiceNow Community
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Dec 16, 2025
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See the latest resources and videos to learn about Now Assist AI Agents
Articles:
- Now Assist AI Agents prompting guide
- AI Agents FAQ and Troubleshooting
- Enable MCP and A2A for your agentic workflows - with FAQs [Updated: Zurich Patch 4]
- Capturing AI Agent updates in Update Sets
- AI Agent tools – Getting the most out of your agentic workflows
- Deploy AI Agents with Confidence with Agentic Evaluations
- Latest access control security enhancements for AI Agents and Skill Kit [Updated Zurich Patch 4]
Academy Videos:
- AI Academy: AI Agents, unlock autonomous productivity at scale
- AI Academy: Platform Agentic Workflows
- AI Academy: Using Web search with AI Agents
- AI Academy: MCP Client with Now Assist AI Agents
- AI Academy: Securing your AI Agents & Custom Skills
Documentation: Now Assist AI Agents
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https://www.servicenow.com/community/now-assist-articles/now-assist-in-ai-agents-resource-guide-updated-december-25/ta-p/3450997