After my Demystifying GlideAjax infographic I always meant to go back and write a GlideAjax troubleshooting guide. Both troubleshooting my own scripts and helping folks on the ServiceNow Community, I run into the same mistakes over and over and over again. And in spite of making the same mistakes, and eventually stumbling across the same solutions, I’ve (shamefully) never quite refined my troubleshooting process on this one. I’m pretty sure if I forget sysparm_name in my Client Script again, ServiceNow is going to send people to my door to reclaim my ServiceNow certificates until I go through remediation training.