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Posts about Cloud on Service Now Gems

servicenowgems.com · Aug 09, 2013 · article

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When trying to debug an issue, you add alert statements, log statements and info messages to a script attempting to understand what’s going wrong.

Often you can find the root cause relatively quickly. But other times, no matter how hard you look, something seems to be failing at a lower level. This is where the Apache server logs come in handy.

Accessing these usually requires downloading the log file and tracking down the exact time to find the issue.

The easier option is to watch the logs being written in real time with this simple Out of the Box UI Page and loading up whichever action your performing in one window, and watching the logs on the other window side by side: Continue reading

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