Trying to understand what ServiceNow actually is? This blog explains it clearly for developers, architects, and IT professionals. ServiceNow is a platform made up of three core parts: a suite of enterprise applications like ITSM, HR, and customer service; a development environment for both low-code and pro-code creators; and an AI platform that supports intelligent automation with tools like AI agents and generative development assistants. Learn how these capabilities work together to help you build custom apps, automate workflows, and improve how your organization works.