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Modern React Workspace: <a href="https://dev197320.service-now.com/x%5F835884%5Fcustomer5%5Fescalation%5Fworkspace.do" target="_blank" rel="noopener">Customer Escalation Management Workspace
Traditional Table View: <a href="https://dev197320.service-now.com/x%5F835884%5Fcustomer5%5Fescalation%5Flist.do?sysparm%5Fclear%5Fstack=true" target="_blank" rel="noopener">Customer Escalation Records

Customer Escalation Management App

New article articles in ServiceNow Community · Nov 24, 2025 · article

https://www.servicenow.com/community/developer-advocate-blog/customer-escalation-management-app/ba-p/3436515