You are probably still approving changes with guesswork.

This video shows you how the Common Service Data Model (CSDM) in ServiceNow turns that into data-driven clarity. When you raise a change, you instantly see:

• Which business services are impacted
• Who owns them and must approve
• Which CIs and dependencies sit in the blast radius
• How much real risk you are taking on

You move from tribal knowledge and Excel lists to a live service map that supports every change decision.

If you work with ServiceNow and want faster, safer, easier-to-explain change management, this is the episode you cannot skip.