Inefficient search frustrates users and drives unnecessary support tickets. With Now Assist in AI Search, ServiceNow transforms static keyword lookup into contextual, AI-driven answers—fast, accurate, and sourced from trusted enterprise knowledge.

Discover how combining semantic search with LLM reasoning boosted Search Success Rate by 15 points, prevented 16,000 cases, and saved $1.36M annually. Learn the key setup steps, rollout strategy, and lessons from implementing AI search at scale.

From frustration to fluidity—see how AI is redefining self-service search.