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The Generic Look Up table

New article articles in ServiceNow Community · Nov 07, 2025 · article

Adding new fields to the HR Case table (or its extended tables) is common in any HRSD implementation and often the ask is for them to be a drop down of selectable values that can be easily maintained. In one of my first implementations of HRSD, I found a oob table that could be used for this purpose. I talked about it during the #nulledge conference, but wanted to provide more details on using it.

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https://www.servicenow.com/community/hrsd-blog/the-generic-look-up-table/ba-p/3422323