Ever wanted to add an item in the drop down menu on the header or

customize the sections of the user preferences? Here's one way.

So it seems ServiceNow is built on jelly, and if you know the names of the

macros and ui pages you can overwrite them. So I was able to find the name

of the macro. How? That's a day for another post. I'll just go over the

concourse_user_menu today. In the image on top, I pasted the code.

So you want to add something to it. Make a UI Macro called concourse_user_menu

with the following xml. I added a link to DuckDuckGo. But you can see how

this works.

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly 
  trim="false" 
  xmlns:j="jelly:core" 
  xmlns:g="glide" 
  xmlns:j2="null" 
  xmlns:g2="glide">
  <div class="dropdown pull-left" role="application">
    <button id="user_info_dropdown" data-toggle="dropdown"
        aria-haspopup="true" aria-expanded="false"
        title="${gs.getMessage('User menu')}"
        aria-label="${gs.getMessage('User menu')}"
      >
      <div>
        <sn-user-avatar 
        class="sn-avatar_xs" 
        aria-hidden="true" 
        disable-popover="true" 
        profile="{avatar: '$[gs.getUser().getAvatar()]', initials: '$[gs.getUser().getInitials()]', userID: '$[gs.getUserID()]'}" 
        enable-presence="true" />
        <span class="user-name hidden-xs hidden-sm hidden-md">
          $[HTML,NG:gs.getUser().getDisplayName()]
        </span>
        <span class="sr-only">
          ${gs.getMessage('User menu')}
        </span>
        <elevate-role-indicator/>
        <span class="caret"/>
      </div>
    </button>
    <ul class="dropdown-menu"
      aria-labelledby="user_info_dropdown">
      <li role="presentation">
        <a href="sys_user.do?sys_id=${gs.getUserID()}&amp;sysparm_view=ess"
          target="gsft_main" role="listitem" tabindex="-1" >
          ${gs.getMessage('Profile')}
        </a>
      </li>

      <j:if test="${gs.getProperty('glide.ui.impersonate_button.enable')}">
        <j2:if test="$[new GlideImpersonate().canImpersonate(gs.getUserID())]">
          <li role="presentation">
            <a href="javascript:void(0)" id="glide_ui_impersonator" sn-modal-show="impersonate" role="listitem" tabindex="-1">
              ${gs.getMessage('Impersonate User')}
            </a>
          </li>
        </j2:if>
      </j:if>

      <g2:evaluate var="jvar_elevated_privileges" expression="gs.getSession().getAvailableElevatedRoles()" />
      <j2:if test="${!empty(jvar_elevated_privileges)}">
        <li role="presentation">
          <a href="javascript:void(0)" sn-modal-show="elevateRoles" role="listitem" tabindex="-1">
            ${gs.getMessage('Elevate Roles')}
          </a>
        </li>
      </j2:if>

      <j2:if test="$[gs.getUser().getPreference('user.can.logout') == 'true']">
        <li role="presentation">
          <a href="logout.do" role="listitem" tabindex="-1">
            ${gs.getMessage('Logout')}
          </a>
        </li>
      </j2:if>
      <li role="presentation">
        <a href="https://ddg.gg" role="listitem">
          Welcome to the #duckside
        </a>
      </li>
    </ul>
  </div>
</j:jelly>