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Reminder: Kansas City SNUG on 11/7

New article articles in ServiceNow Community · Nov 04, 2025 · article

Hello!

There is still time to register for the SNUG on Friday 11/7! You must register prior to the event in order to attend.

Please note that visitor parking for the event is available at Burns and McDonnell via Wornall Road per the attached map. There are limited power options at the venue so please ensure your computer and/or notebook are fully charged. Here is the most current agenda for the event:

Time Topic Presenter Company
8:30 Doors Open
9:00 - 11:00 Workshop: Next Gen AIOps on the ServiceNow platform Courtney Mayorga ServiceNow
11:00 - 11:30 SNUG Check-in
11:30 Welcome Jessican Witt and Brain Provencher SNUG Leaders
11:45 - 12:30 Burns & McDonnell's Implementation of ServiceNow HRSD Hanah Hazin Burns and McDonnell
Kevin Killeen Ondaro
12:30 - 1:30 Lunch Break
1:30 - 2:00 What's new in the Zurich release Courtney Mayorga ServiceNow
1:30 - 2:00 Streamlining onboarding and offboarding through HR-IT collaboration Matt Cromer: IT Business Relationship Director for Corporate Functions Dairy Farmers of America
Randy Fleming: Senior Manager, Application Administration
Laura Poteete: Senior Manager, HR Systems
2:00 - 2:30 What's new in the Zurich release Courtney Mayorga ServiceNow
2:30 Close - Join us for coffee and desserts

We look forward to seeing you there.

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https://www.servicenow.com/community/kansas-city-snug/reminder-kansas-city-snug-on-11-7/ta-p/3419365