The ServiceNow Community Week (3–7 NOV 2025)

Get ready for an exciting week filled with livestreams, podcasts, blogs, and plenty of fun! Whether you’re here to learn, share, or connect, Community Week has something special for everyone.

Each session will go live at its scheduled time (listed below in PST), so be sure to check out the full lineup. You can join live or catch the replay later. If a link isn’t available yet, don’t worry — it’s on the way or the session hasn’t gone live yet! We’ll continue updating this page as new sessions are published.

For our live Zoom events, don’t forget to register using the links below.

And yes — you can also view the complete visual schedule right here!

MONDAY, NOVEMBER 3: Kickoff & Capsule Launch

9:00 AM: The Community Week Kickoff (YouTube Livestream)

Join our Developer Advocates and Community Senior Director Mark Obee to take a tour of Community Week. Tour the Community Week webpage, explore the full schedule, dive into #BuildWithBuildAgent, learn how to earn badges, and get engagement tips from our Developer Advocates and Community Leaders.

9:30 AM: #BuildWithBuildAgent Intro (Community Blog)

Discover the campaign that celebrates Community-driven innovation, and learn how you can participate all week long!

10:30 AM: Community Week Capsules: The Tutorial (Community Blog)

Introducing Community Week Capsules: short, authentic video clips from Community members, featured daily throughout the week.

11:00 AM: Live Coding: Second Breakfast ft. Build Agent (YouTube Livestream)

In this episode, Product Experts Dale Stubblefield and Tom Freeman will challenge Build Agent to help them create an app from scratch — based on a use case of their choice… or maybe one from you, the Community! That’s right — we’re opening the floor for ideas. Bring your wildest, most creative app concepts and see if Build Agent can rise to the occasion.

5:00 PM: MVP Talks: How to Build Apps and Influence People (YouTube Video)

A thoughtful discussion on how relationships and empathy can shape better app experiences.

TUESDAY, NOVEMBER 4: Deep Dives & Labs

8:30 AM: The Future of ServiceNow Studio (YouTube Livestream)

An exclusive Community Week event, featuring the Product Manager for ServiceNow Studio, Andrew Barnes! Plus, a live AMA where you can join and ask your questions, live on-air!

10:30 AM: MVP Talks: Inside the Black Box — A Generative AI Technical Deep Dive (YouTube Video)

Join ServiceNow MVP Anders Figenschow and explore the neural networks and transformer models that power code generation, ticket summaries, and other AI-driven capabilities within the ServiceNow AI Platform. Break down the technical concepts, showing how these foundational technologies optimize workflows in ServiceNow.

12:00 PM: Did You Know? A Deep Dive on AI Agents (YouTube Video)

Short, easy-to-digest segments explaining practical AI Agent use cases.

1:00 PM: Unpacking Labs: Build an AI Agent (YouTube Video)

Follow along with Senior Developer Advocate Travis Toulson as he unpacks the CreatorCon Lab: Build an AI Agent, allowing you to build an agent that can reason and take action to automate your organization.

WEDNESDAY, NOVEMBER 5: Career & Platform Insights

8:00 AM: The Break Point Podcast: A Career Conversation (YouTube Video and Podcast)

This Career Conversation dives deep into the story of Dharti Shah — one of New York’s Certified Technical Architects, who has not only built up an impressive work history, but has done so all the while being a working mother. This episode also features Senior Developer Advocate, Kristy Merriam, where the two of them discuss the realities of parenting children on the spectrum and the life lessons they have learned.

8:30 AM: Platform Owners Roundtable: Day in the Life Of a Platform Owner (Zoom Event, REGISTER HERE)

A Community-driven session designed to connect Platform Owners across roles and regions. It will feature expert-led show-and-tells, lessons learned, and best practices, followed by networking activities for attendees to meet peers!

10:00 AM: Under the Hood: AMA with Build Agent Product Team (YouTube Livestream)

Dive into the tech behind ServiceNow Build Agents in this AMA session hosted by Senior Developer Advocate Travis Toulson, with product experts Deepanshu Madan, Andrew Vitollo, and Patrick Wilson!

11:00 AM: Live Coding: Elevensies (YouTube Livestream)

Live Coding with Live Vibing! This livestream with Senior Developer Advocate Earl Duque explores the creation of new apps that are either functional or silly (but usually both).

THURSDAY, NOVEMBER 6: Social & Open Source

9:00 AM: The Community Week Social: Lessons and Q&A with MVPs (Zoom Event, REGISTER HERE)

Join MVPs and Meetup Organizers to explore career paths, skill-building tips, and lessons from their biggest wins and mistakes.

12:00 PM: The 2025 Hacktoberfest Retrospective (Community Blog)

Celebrate open-source contributors and the incredible projects from this year’s Hacktoberfest. Hacktoberfest is a global celebration of open-source every October, and we’re honoring the Community members and contributors who made this month a success!

2:00 PM: Live Coding: Afternoon Tea (YouTube Livestream)

A relaxed, hands-on weekly coding series where Senior Developer Advocate Travis Toulson works through real-world ServiceNow challenges, shares tips, and builds tools live.

FRIDAY, NOVEMBER 7: Closing & AMA

10:00 AM: The Finale: An AMA with Product Leaders and Developer Advocates (YouTube Livestream)

Wrap up an inspiring week with a finale AMA featuring Developer Advocates and product leaders, your chance to ask anything!

BONUS: MVP Talks — Scaling Success with Dev Reviews (YouTube Video)

Technical demos and dev reviews focusing on how citizen developers can build smarter and faster.