Ohio User Group Members,Please join me in congratulating Brian Newcomb on being named President, Central Ohio LIG at itSMF USA. Brian is a new Service-now.com customer and is the Associate Director, IT Service Management at The Ohio State University Office of Information Technology.Brian has recently earned his ITIL V3 Expert Certification in addition to leading the recent Service-now.com implementation at OSU.Congrats, Brian!Terry Brown

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