Transform Integration Building from Weeks to Hours!

We're thrilled to announce a game-changing innovation that will revolutionize how security integrations are built: the LLM-Powered Security Incident Response (SIR) Integration Builder. This groundbreaking tool enables customers to build new integrations in hours rather than weeks or days!

The Challenge We're Solving

In today's rapidly evolving security landscape, organizations face a critical challenge: how to dramatically reduce time-to-value while making integration building fast, intuitive, and low-complexity—without sacrificing quality or flexibility. SIR (SOAR) has diverse capabilities, and integrations are complex, often requiring specialized expertise and significant development time.

Our Revolutionary Solution

The LLM-Powered SIR Integration Builder addresses these challenges through three key innovations:

1. Guided Setup - Intuitive workflows that walk users through each step of the integration process
2. LLM - AI-powered assistance that streamlines configuration and development
3. Low/No-Code Experience - Accessible interface that empowers users of all technical backgrounds

Who Benefits & Why It Matters

Key Personas:

• ServiceNow Platform Engineers - Streamline integration development
• Security Engineering Teams - Rapidly deploy security tools
• Implementation Consultants - Deliver faster results to clients
• Professional Services - Scale integration capabilities

Key Benefits:

The impact: transformative results. The results speak for themselves:

• Build time reduced from 4–12 weeks to mere hours
• ~90% of code auto-generated via LLM technology
• Intuitive guided setup ensuring a consistent experience

Scope Overview

September 2025 (Innovation Labs Release):

• Threat Lookup Sandbox
• EDR Integration – Full suite of actions:
  
  • Get File, Host Details, Logged-on Users
    
  • Network Statistics, Running Processes & Services
    
  • Isolate / Remove Isolation
    
  • Firewall Control – Block requests instantly
    
  • Observable Enrichment – Contextual intelligence at scale

Stay tuned for additional capabilities planned for December 2025 and March 2026!

The LLM Magic Under the Hood

The true innovation lies in how we leverage Large Language Models:

• Parse vendor API docs → Extract auth schemes, endpoints, and response schemas
• Auth JSON generator standardizes API-key/OAuth/Basic; secrets managed securely
• Code scaffold auto-creates Scripted REST methods and parsers aligned to vendor specs
• Built-in patterns for pagination, rate limits, error handling, and retries
• Auto-metadata generation (script includes, SIR framework records) for consistency
• Validate & publish via sandbox tests, structured logs/metrics, and quick rollout

See It in Action

Want to witness this tool firsthand? Watch the demo below:

Getting Started

This Innovation Labs release is available now, with General Availability expected between December 2025 and March 2026. You can find the store app here. Comprehensive product documentation is available here.

For more information, refer to the product documentation or contact our product team.

Join us in revolutionizing security integration. With the LLM-Powered SIR Integration Builder, the future of rapid, efficient integration is here today! 🚀

-SecOps Product Team