Understanding Entry Points in Service Mapping: The Foundation of Accurate Service Maps
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Oct 30, 2025
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Every reliable Service Mapping journey begins with a single anchor — the Entry Point. It defines where discovery starts, shaping how ServiceNow connects business processes to the technology that powers them.
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https://www.servicenow.com/community/itom-articles/understanding-entry-points-in-service-mapping-the-foundation-of/ta-p/3416105