As we get a little closer I wanted to share a quick update on how the agenda for the 20th is shaping up. We may have a few updates in the morning to the agenda and announcements from our partners in the community, like itSMF. I look forward to seeing everyone at Dublin Methodist on the 20th and will encourage you to register if you haven't already so that we can get a close nose count for the lunch hour. Registration and more details are available here. 10:30 Check in and networking 11:00 Service-now.com update 11:15 Workforce Mgt & Time recording - John Maneely CompanyNoon — 1 Lunch, Maryville overview & networking1:00 Project Management - OhioHealth and Service-now.com2:00 Break2:15 Service Portfolio Management3:00 IT Cost Management 3:45 Q&A, Door prizes and wrap up

4ish Happy Hour