Overview

Engagement Messenger capabilities can be made available in native mobile apps (Android and iOS) by embedding Engagement Messenger using mobile software development kit (SDK)

Business Value

• Improve customer experience with self-service capabilities accessible from native mobile app that customers interact with on a regular basis.​
• Accelerate time to value by deploying rich customer service features onto existing mobile app with minimum coding effort.

Key Personas

Administrators and developers will add Engagement Messenger into their ogranization's mobile app

Customers will leverage Engagement Messenger capbilities in a mobile app

Setup and Install

Embed Engagement Messenger in iOS app

Embed Engagement Messenger in Android app