The h.e.l.p Blog 4/8/11(here everybody learns plenty)I am sure you all missed me last week, but I am back and excited for this week's blog.Over the past two weeks among our other activities we have been working a lot with the documentation team on a few different projects. Some of those projects include helping tag the recently redesigned Wiki page (http://wiki.service-now.com) and also Davida has been feverishly testing and editing numerous gliderecord scripts, mostly in business rules. If you don't know about business rules:"A business rule is a piece of JavaScript configured to run when a record is displayed, inserted, updated, deleted, or when a table is queried."http://wiki.service-now.com/index.php?title=Business\_RulesThese are extremely helpful and can be used for a variety of things. This is a little more advanced since it does require Java script but if you have some coding knowledge you can really leverage gliderecord scripts to do various things (http://wiki.service-now.com/index.php?title=GlideRecord). Honestly we have only been working from examples that we were given to test but I think it would be really cool if you have a gliderecord script you use or even a nifty business rule you use, post it here! Let us see what you got!

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