Hi, everyone. My name is Lawrence Eng, and I just joined ServiceNow as the new Online Community Manager. That means I'm here to serve you as we take this community to the next level. In my next post, I'll introduce myself more fully, but I wanted to let you all know about an informative session at Knowledge11 that you might want to attend if you're in San Diego next week.

On May 18th, from 3:40-4:30pm, there will be a session called "Documentation Open Forum". Here's the description (taken from the agenda