ServiceNow recently added inbound WS-Security profiles as a SOAP interface option into the system. I have had several customers ask how this works, so I have created the following tutorial.This article will demonstrate how to set up a self-signed certificate, generate a SOAP client that utilizes the certificate, and configure a ServiceNow instance to accept SOAP communication using the x509 Certificate WS-Security profile.

The idea behind the x509 WS-Security profile is that you can sign your SOAP request and provide a key that a service can use to verify that the data in the SOAP request has not been tampered with....[read more]

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