I recently helped a customer start the process of importing their Remedy Knowledge records into ServiceNow for a one-time bulk upload process.I was able to create a generic integration to import Remedy Knowledge Management XML records. I have created a zip file that contains an update set for an instance as well as a Perl script for a machine that contains the exported Remedy xml files.To read about this application and how to use it, please visit:

Import Remedy knowledge records into ServiceNow