When:Thursday, March 15th, 20129:30am - 3:30pm3:30pm - 5pm (optional mixer)Where:Hyatt Corporate offices200 W. Monroe, 9th floorChicago, IL 60606Agenda (subject to change):9:30 Registration10:00 Host Welcoming Comments and State of the Union10:30 Demo (PPM)11:00 Customer Success Story11:45 Open Forum12:00 Lunch1:00 Dan Turchin Present The ServiceNow Innovation Agenda2:00 Customer Success Story2:30 Partner Success Story3:00 Open Forum

3:30 — 5:00 Mixer