The documentation for ServiceNow's SAML setup is the best that it has ever been. More and more customers are able to set up SAML correctly without having to engage outside help. That being said, what happens when you set up SAML and things just aren't working out correctly?When debugging SAML issues in ServiceNow, there are two things I recommend:1. Use the Debug Log statements in ServiceNow2. Use a network tracer such as those built into Chrome & Firefox, or Fiddler for Windows users.

This article covers the first recommended action, following the Debug Log statements inside ServiceNow...[Read More]