The following is a list of frequently asked questions that we see often. Feel free to add any questions you would like added below.

FAQ

1. What is the different between ITSM base asset and HAM?

2. What is the difference between Asset Inventory and Configuration Management?

Asset management and CMDB (Configuration Management Database) have a closely linked relationship, particularly in the context of IT and business operations.

Asset Management involves tracking and managing the lifecycle of assets (hardware, software, licenses, etc.) within the organization. It focuses on the financial, contractual, and inventory aspects of assets.

CMDB focuses on configuration items (CIs) that contribute to the delivery of IT services. A CI can be anything from a server to a network switch, and the CMDB stores information and their relationships and dependencies.