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NJP

The World is a BIG Place...

Import · Mar 08, 2013 · article

...but according to ServiceNow (OTB) there are only 9 countries in a suggestion field. imageNow I work for a global organisation and with offices in 30+ countries and staff who travel to many more. (We capture travel in ServiceNow.) So here is a quick and simple enhancement that we implemented to add 205 countries and their ISO and dial codes, so that we could reuse them across our instance

  1. Create a u_country table (extend the Task table)
  2. On that new table create these fields: Name, ISO Code, Continent, Dialing Code, Idd Prefix, Ndd Prefix (type string)
  3. Download and import [asset|aid=1179|format=link|formatter=asset|title= 205 Countries and related data from here.]
    (the attached list also contains additional locations that have alternate dialing codes)
  4. Use your new u_country reference field across your instance. Obviously you could add all sorts of other data to this table that might be useful to your organisation.

Hope this helps!

View original source

https://www.servicenow.com/community/in-other-news/the-world-is-a-big-place/ba-p/2276206