The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

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Discovery - Explore your device's configuration, provisioning, identify running software and TCP connections between computer systems with Discovery.

Email — Configure, diagnose and resolve issues with email and notifications.

Data Certification - Manage scheduled and on-demand validations of configuration management database (CMDB) data with Data Certification.

Service Catalog - Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Service Catalog/ Request Management - Define and manage the request fulfillment processes your organization use to deliver ordered catalog items using Service Catalog Request Management.

• Is this catalog item on an order guide? (KB0534703)

Surveys - Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys.

User Interface (UI) — Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.