The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest.

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Business Server Map

Graphically display configuration items that support a business service and indicates the status of those configuration items with a Business Server Map.

• BSM Map Actions disappear when the map view changes (KB0534925)

Data Certification

Manage scheduled and on-demand validations of configuration management database (CMDB) data with Data Certification.

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.

MID Server

Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server.

Procurement

Track service catalog requests, create and manage purchase orders and transfer orders, and receive assets using Procurement.

Text Search

Administer global text search or Zing text search, to index and find information with text searches.

• Text search having issues with % (KB0533705)

Update Sets

Move groups of customizations from one instance to another using Update Sets.

User Interface (UI)

Customize, personalize, and manage the users view and interact with your organization or company's interface.