My last video post highlighted How to Setup Incident Alert Management - YouTube. Today's video explains how to setup Notify to work with Incident Alert Management.

Notify increases the functionality of Incident Alert Management by allowing you to set up conference calls and send SMS text messages from any ServiceNow application.

For more information on Notify, see:

Notify - ServiceNow Wiki

Using Notify with Incident Alert Management - ServiceNow Wiki

Accessing Notify properties as a notifynow_admin

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