This week we've released a set of knowledge articles on update sets to answer some common questions (Piecing together Update Set puzzles). Additionally, we've created this video to explain how to troubleshoot three common errors that occur during update set retrieval:

• No update sets available on this remote instance
• 401 Unauthorized
• 403 Forbidden

Hopefully, by following the steps demonstrated in the video, you will be able to resolve these errors quickly!

For more information on update sets, see:

ServiceNow wiki

System Update Sets - ServiceNow Wiki

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