Special guest Travis "T-Dubz" Toulson goes deep on the topic of ServiceNow Configuration vs Customization. Its not as simple as you think. Topics covered are:

- What does "config vs custom" actually mean for ServiceNow?

- Why does ServiceNow customization have a stigma?

- Is ServiceNow customization really so bad?

- What makes a ServiceNow customization good or bad?

- What ServiceNow experiences formed our opinions?

Travis Toulson is a the founder of CodeCreative.io

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Cory and Robert are vendor agnostic freelance ServiceNow architects.

Cory is the founder of TekVoyant.

Robert is the founder of The Duke Digital Media

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