Customer Service Management with ServiceNow, AWS Connect and VoiceFoundry
Import
·
Sep 17, 2018
·
article
This quick demonstration video provides an overview of OpenFrame, the native CTI capabilities within ServiceNow, and its ability to integrate with Amazon Connect.
View original source
https://www.servicenow.com/community/amazon-connect-blog/customer-service-management-with-servicenow-aws-connect-and/ba-p/2332429