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Why Your Admins Can't Script Post-Zurich Upgrade: Mastering ServiceNow Scripting Governance

New article articles in ServiceNow Community · Oct 05, 2025 · article

🚨 URGENT: Post-Zurich Upgrade Alert for Platform Owners! 🚨

Did your admins lose the ability to write scripts after the upgrade to ServiceNow Zurich? You’re not alone.

The admin role no longer automatically grants scripting rights. This is a critical security change that affects tools like "Scripts - Background" and any other custom development. If you've upgraded recently, your team is likely blocked.

The Fix is a 5-Minute Configuration.

We break down the new Scripting Governance model and provide the exact, step-by-step solution: how to grant the essential script writer permission back to your administrative groups.

👉 Stop the block and restore your team's access now. Read the full guide to see how your team can get back to business.

#ServiceNow #ZurichUpgrade #PlatformSecurity #ITSM #ScriptingGovernance

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https://www.servicenow.com/community/servicenow-ai-platform-articles/why-your-admins-can-t-script-post-zurich-upgrade-mastering/ta-p/3398155