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๐Ÿš€ Quick Fix in ServiceNow HRSD โ€“ HR Criteria Not Evaluating? Here's What Solved It!

New article articles in ServiceNow Community ยท Oct 04, 2025 ยท article

๐Ÿš€ Quick Fix in ServiceNow HRSD โ€“ HR Criteria Not Evaluating? Here's What Solved It!

The Challenge:

I noticed that the HR Record Producer was still visible to a user who should have been restricted by the "Available For" HR Criteria. The criteria were correctly configured, but it wasnโ€™t working as expected.

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https://www.servicenow.com/community/hrsd-blog/quick-fix-in-servicenow-hrsd-hr-criteria-not-evaluating-here-s/ba-p/3397682