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Yokohama to Zurich (Step-by-Step)

New article articles in ServiceNow Community · Oct 03, 2025 · article

Upgrade your instance from Yokohama to Zurich, and think like an architect while you do it. In this story-driven guide, you walk through prep, the upgrade path, and fast validation, then tap into Zurich’s AI-powered workflows, stronger testing, and tighter security. I show you how to treat your instance like an enterprise lower environment, make the patch vs family call with confidence, and leave with a clean checklist you can reuse.

Ready to lead your next upgrade window, not react to it? Follow along, use this steps, and explore the Zurich highlights with me.

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https://www.servicenow.com/community/servicenow-ai-platform-articles/upgrade-servicenow-yokohama-to-zurich-step-by-step/ta-p/3397260