Quebec Quickies - KPI Signal Responsibility
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Feb 08, 2021
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KPI Signals was one of my favorite features added in Paris, and Quebec makes them even better. What I love about them is that it allows us to be more cutthroat with our attention. Why do we cram TONS of charts on a dashboard if most of them are well within their norms? With KPI signals, a "signal" is whenever an indicator goes outside of its normal bounds. And in Quebec you can finally assign responsible parties to the signals, offloading tremendous amounts of work from the ServiceNow team.
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https://www.servicenow.com/community/performance-analytics-blog/quebec-quickies-kpi-signal-responsibility/ba-p/2333032