Session Code: CCW2790

Presenter(s): Yiran Hou

Company(s): ServiceNow

Abstract: In this session you’ll learn how to create a chatbot and deliver an interactive conversation to your end users. No coding skills required as you give users a simple way to create and update records as if they were chatting with a live agent.

URL: https://developer.servicenow.com/connect.do#!/event/knowledge2020/CCW2790