CJ & The Duke welcome Matt Beran to provide insights on experience and customer focused design on the ServiceNow platform. Questions include:

- What are Matt's passions and unique gifts in the space.

- What non-SN background informs him most today

- What does he wish more people understood about design.

Check out Matt's ITSM podcast: Ticket Volume

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.

Cory is the founder of TekVoyant.

Robert is the founder of The Duke Digital Media

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