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Ep012 - What's Up With Catalog? (part 2)

CJ & The Duke · Jul 30, 2020 · audio

CJ & The Duke continue the ServiceNow "what's up" series with Service Catalog. In this episode we go deep on

- The perils of the Mega Request & Generic Request

- The potential of Demand as alternative to Generic Request

- Anatomy of Workflow

- Catalog Items as proto-apps

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.

Cory is the founder of TekVoyant.

Robert is the founder of The Duke Digital Media

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