The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Email

Configure, diagnose and resolve issues with email and notifications.

Incident Management

Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management.

Language and Translations

ServiceNow offers plugins that allow you to translate most of the instance into a particular language.

• No translation available for some base system modules (KB0563745)

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Project Management

Manage failed logins,encrypted password protection, roles and access control rules, and audit logs of user interactions with security.

• Project Scheduling Engine (KB0552065)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Text Search

Find information quickly by searching within ServiceNow using zing search and global text search.

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.