The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Assessment

Evaluate, score, and rank records from any table in the system with assessment.

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow

• Text being cut off in form field in IE10 (KB0564184)

Import/Export

Migrate data from one instance to another.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

• Enabling public access to a v3 knowledge base (KB0564169)

Lists

Display information from a data table and search sort and filter that information using lists.

ODBC

Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver.

Persistence

Manage how data is stored on an instance.

• hr_case data lost during reparenting to sm_order (KB0564179)

Server Side Scripting

Change the appearance or behavior of ServiceNow or run as business rules when records and tables are accessed or modified.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.