Session ID:

17BA11

Presenter(s):

• Donna Woodruff - Director Technology Employee Experience

Company(s):

Cox Automotive

Abstract:

Two business analysts and a director at Cox Automotive were able to assess, configure and deploy ServiceNow HR Service Management without engaging services from an outside provider. The secret was configuration over customization - allowing them to leverage ServiceNow to serve over 24,000 employees. Their approach was so effective that their parent company decided to clone their implementation. In this session, you will learn how you can do it too!

Date and Time:

Tuesday, May 17, 2016 @10:00 AM - 10:50 AM