The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Email

Configure, diagnose and resolve issues with email and notifications.

Import/Export

Migrate data from one instance to another.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

• Knowledge v3 Resources (KB0584163)

Lists

Display information from a data table and search sort and filter that information using lists.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Service Level Agreements

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.