Thank you for registering for the Knowledge16 Conference!

With less than three weeks away until you join us at Mandalay Bay in Las Vegas, NV, we wanted to make sure you were exploring the wide range of courses available at Knowledge16. Now that you're registered, you can access the Session Scheduler to build your personal schedule of technical sessions and activities.

Don't have time to sort through the 300+ sessions? Too busy packing for 6 days in Vegas where you'll experience the service revolution? Same. So we've put together a federalized agenda to help you get started, and where you're most likely to find your peers and ServiceNow Federal Team members.

Federal Recommended Knowledge16 Agenda

Here is the list of ServiceNow and customer sessions tailored to the federal and public sector industry.

Keynotes:

Day 1 Keynote: Experience the Service Revolution: KEY517

Frank Slootman - President & Chief Executive Officer, ServiceNow

Day 2 Keynote: Drive the Service Revolution: KEY518

Dan McGee - Chief Operating Officer, ServiceNow

Day 3 Keynote: CreatorCon Keynote: Enable the Service Revolution: KEY519

Pat Casey - Senior Vice President, Platform Development and Operations, ServiceNow

Fred Luddy - Founder & Chief Product Officer

Federal Breakouts:

NASA's Big Bang Service Delivery Transformation: 17BE09

Andrea Billiot - IT Chief Engineer, NSSC

Paul Rydeen - ESD Service Officer Manager, NASA

Zero to PPM in 71 days...our Journey into Project Portfolio Management: 17BE07

Angel Goldsborough-Lee - Director - Technology Management, House of Representatives

Using PPM and SDLC to Deliver a Holistic PM Solution: 18BC11

Robert Franklin, ORNL

Pushing Dynamic Workflow to the Next Level with Conditional Approvals and Tasks: 18BB14

Arun Bali - ServiceNow Architect, Lawrence Berkeley National Laboratory

Driving Transformation and Optimizing Service Delivery at the USPS: 18BA06

Kathy Warnaar - Manager, Performance Achievement, USPS

Panel: The Service Revolution in Government: 18BE05

Brian Arlington - Group Leader - Service Management, Oak Ridge National Laboratory

Dustin Laun - Sr. Advisor, Innovation/Technology, Federal Communications Commission

Jack Schmidt - IT Process Manager, Argonne National Laboratory

Kathy Warnaar - Manager, Performance Achievement, USPS

Sheila Pickett - Senior Solution Marketing Manager, ServiceNow

Bob Osborn - Chief Technology Officer - Federal, ServiceNow

Knowledge Poker - Government: 17NF17

Steve Alfieris - Area Vice President, Sales, ServicesNow

Bob Osborn - Chief Technology Officer - Federal, ServiceNow

Nestor Kassaraba - Field Marketing Manager - Federal, ServiceNow

Functionality Breakouts:

Leveraging ITOM Automation to Make Amazing Happen!: 19BC09

Lee Szolusha - ITSM/ITIL Project Manger, New York Presbyterian Hospital

Barbara Tejeda - Senior Developer, New York Presbyterian Hospital

Topic: Change & Release Management

Now on Now: How ServiceNow Uses ITOM Technologies to Deliver the Most Reliable Cloud Platform: 17BB1...

Sridhar Chandrashekar - VP and GM of ITOM, ServiceNow

***Topic: Service Mapping & Discovery*

Metrics and Performance Analytics - Stop Looking in the Rear View Mirror: 17BB04

Nauman Chugtai - Director, IT Services, Verisk Analytics

***Topic: Reporting and Analytics*

Managing Audits 70% Faster with GRC - Red Robin's Story: 19BC01

John Johnson - Director Internal Audit and SOX Compliance, Red Robin

***Topic: Service Management*

Building a Sustainable Service Management Program in a Shared Services Environment: 19BA09

Mark Grimmelikhuijsen - Snr Mgt, Service & Portfolio Management, Campbells

***Topic: Shared Services Management*

CMDB Optimization at Johnson & Johnson: 18BE01

Anders Rajka - Director IT, Global Technology Solutions, Johnson & Johnson

Harijinder Singh - Manager, KPMG

***Topic: Configuration Management Database*

Tying IT Cost/Financial Management to the CMDB: 17BD12

Joshua Young - Program Manager, The Nielsen Company (US) LLC

***Topic: Financial Management*

Going Live with HR Service Management in 90 Days: 17BA11

Donna Woodruff - Director Employee Experience & Service Mgmt Technology, Cox Automotive

***Topic: HR Service Management and On-boarding*

Fighting Fires with ServiceNow: 17BA02

Eric Lienard - Business Analyst, CERN

***Topic: Mobile*

Keep the Business Running: Using ServiceNow for Flight Operations: 17BE10

Adil Ahmed - Director, Knowledge Systems, Bristow Group Inc.

***Topic: Service Catalog and Self-Service*