Dr. Alaina Beaver, ServiceNow's Global Head of Accessibility, is our guest on the podcast to discuss the latest developments in accessibility. Dr. Beaver explains that the world of accessibility is constantly evolving, and it's not a one-time task, but rather an ongoing process. She highlights that ServiceNow has made significant progress in accessibility, particularly with regards to conformance standards.

Publicly, ServiceNow has committed to aligning with the Web Content Accessibility Guidelines (WCAG) 2.2 AA, the most stringent guidelines globally for accessibility conformance. This is an upgrade from the previous standard, WCAG 2.1 AA, which is still adhered to by many legislations worldwide. Dr. Beaver notes that the new standard, WCAG 2.2 AA, was released recently, and it will take time for legislation to catch up.

More about accessibility at ServiceNow –

https://www.servicenow.com/accessibility-statement.html

To see ServiceNow’s Accessibility Tools in action -

https://www.youtube.com/playlist?list=PLCOmiTb5WX3q5qCG%5FQqYip2IZrvao7Bwp

Guest – Dr. Alaina Beaver, Global Head of Accessibility at ServiceNow

Host – Bobby Brill

00:00 Introduction and Guest Welcome

00:21 Understanding the Importance of Accessibility

00:55 What's New in Accessibility Standards

02:16 ServiceNow's Commitment to WCAG 2.2

04:11 Navigating the Transition to WCAG 2.2

09:12 Legislation and Global Standards

13:13 AI and Voice Input for Accessibility

16:01 Text Adjust: Enhancing Readability

19:31 AI Model Accessibility Checker

22:15 Wrap Up

See omnystudio.com/listener for privacy information.