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Beyond the Demo rooms: My 6 Month Journey with Now Assist & AI agents

New article articles in ServiceNow Community · Sep 12, 2025 · article

Six month ago, I started with simple demos of Now assist and AI agents. Since then, as architect, I have partnered with clients and as trusted advisors on workshops, Pocs, and solution build. What I have learned is this . Ai is no longer about features, it is about trust, Governance, and measurable value at scale. Here is my reflection from my Journey from Demo rooms to enterprise adoption.

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https://www.servicenow.com/community/now-assist-blog/beyond-the-demo-rooms-my-6-month-journey-with-now-assist-amp-ai/ba-p/3368728