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Knowledge Base Digest: March 8, 2016

Import · Mar 28, 2016 · article

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

UI Policy/Client script

Create and manage UI and client scripts with UI policy and client scripting.

Global Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles.

JS/HTML Editor

Format and configure your ServiceNow instance with JavaScript and the HTML editor.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

On-call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

Field Service Management

Organize and manage work tasks of any kind that need to be performed on location with Field Service Management.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Service Mapping

Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

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https://www.servicenow.com/community/in-other-news/knowledge-base-digest-march-8-2016/ba-p/2280386